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	<title> &#187; Communication and Interacting</title>
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	<link>http://blog.good-will.ch</link>
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		<title>&#8220;Validation&#8221; &#8211; Honouring the Qualities of Others</title>
		<link>http://blog.good-will.ch/WordPress/2010/07/06/validation-honouring-the-qualities-of-others/</link>
		<comments>http://blog.good-will.ch/WordPress/2010/07/06/validation-honouring-the-qualities-of-others/#comments</comments>
		<pubDate>Tue, 06 Jul 2010 18:30:58 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>
		<category><![CDATA[Games, Videos, Powerpoints]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=3108</guid>
		<description><![CDATA[An Argentinean friend sent me the link to a beautiful short film about &#8220;Validation&#8221; in the multiple sense of the word &#8211; and of honouring the qualities of others and thus, spreading joy and inspiration. The style is a bit &#8220;American&#8221;, but nevertheless &#8211; enjoy&#8230;  More than 3.7 million views on YouTube.]]></description>
			<content:encoded><![CDATA[<p>An Argentinean friend sent me the link to a beautiful short film about &#8220;<a href="http://http://www.youtube.com/watch?v=Cbk980jV7Ao" target="_blank">Validation</a>&#8221; in the multiple sense of the word &#8211; and of honouring the qualities of others and thus, spreading joy and inspiration. The style is a bit &#8220;American&#8221;, but nevertheless &#8211; enjoy&#8230;  More than 3.7 million views on YouTube.</p>
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		<item>
		<title>The Inter-Relatedness of Things</title>
		<link>http://blog.good-will.ch/WordPress/2010/05/22/the-inter-relatedness-of-things/</link>
		<comments>http://blog.good-will.ch/WordPress/2010/05/22/the-inter-relatedness-of-things/#comments</comments>
		<pubDate>Sat, 22 May 2010 09:43:53 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=2990</guid>
		<description><![CDATA[A friend sent me an amazing TV commercial video from Honda, done already in 2003. It shows a domino-effect of things moving and is a symbol of the inter-relatedness of events. It is done without digital tricks, happening like this. It took the team 606 time to try and 3 month before it was ok [...]]]></description>
			<content:encoded><![CDATA[<p>A friend sent me <a href="http://www.youtube.com/watch?v=_ve4M4UsJQo&amp;feature=PlayList&amp;p=B60F2CDE057F0938&amp;playnext_from=PL&amp;playnext=1&amp;index=34" target="_blank">an amazing TV commercial video from Honda</a>, done already in 2003. It shows a domino-effect of things moving and is a symbol of the inter-relatedness of events. It is done without digital tricks, happening like this. It took the team 606 time to try and 3 month before it was ok &#8211; just for this 2 minutes video. The recording costs were 6 million dollars, but it was a great success. Enjoy.</p>
<p><a href="http://www.youtube.com/watch?v=_ve4M4UsJQo&amp;feature=PlayList&amp;p=B60F2CDE057F0938&amp;playnext_from=PL&amp;playnext=1&amp;index=34" target="_blank"><img class="alignnone size-full wp-image-2992" title="honda" src="http://blog.good-will.ch/wp-content/uploads/2010/05/honda.jpg" alt="" width="400" height="294" /></a><br />
Photo: From the video (c) Honda</p>
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		<title>Pictorial Worlds &#8211; Calling for Attention</title>
		<link>http://blog.good-will.ch/WordPress/2010/04/16/pictorial-worlds-calling-for-attention/</link>
		<comments>http://blog.good-will.ch/WordPress/2010/04/16/pictorial-worlds-calling-for-attention/#comments</comments>
		<pubDate>Fri, 16 Apr 2010 06:57:23 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>
		<category><![CDATA[Social]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=2909</guid>
		<description><![CDATA[I yesterday was at a fascinating conference of the Swiss fundation of certified non-profit organisations about Pictorial Worlds of NGOs. It was held at the Paul Klee museum -  a place for images&#8230; Pictures are used for fund-raising, for sensitizing the public and for informing about people in need. The discussions were about the effect [...]]]></description>
			<content:encoded><![CDATA[<p>I yesterday was at a fascinating conference of the <a href="http://www.zewo.ch/" target="_blank">Swiss fundation of certified non-profit organisations</a> about Pictorial Worlds of NGOs. It was held at the <a href="http://www.zpk.org/ww/en/pub/web_root.cfm" target="_blank">Paul Klee museum</a> -  a place for images&#8230;</p>
<p>Pictures are used for fund-raising, for sensitizing the public and for informing about people in need. The discussions were about the effect of pictures, what is a good picture and what are the possibilities of the language of pictures. And where are limits and dangers of misuses.</p>
<p>There were very interesting inputs. The head of the media service of the catholic church showed how today there is such a flood of images, that images are destroying themselves. The speed of the image flood keeps increasing. There is a trend from static images to moving images. Images try to capture attention, to rise emotions, and this often by means of creating irritations.</p>
<p>As an example of irritation he showed an <a href="http://www.youtube.com/watch?v=Je7hcnAHDEE" target="_blank">unusual video</a> about accident prevention &#8211; there are more people dying by stumbling than by cars. Irritating pictures are often used, but they can (consciously or unconsciously hurt feelings like the <a href="http://www.koerperwelten.de/" target="_blank">exposition</a> arranged with plasticized dead bodies or pictures hurting religious feeling like the Danish caricature of Mohammad. Personality rights can be violated, when images are used without the consent of the persons shown, especially with children from developing countries.</p>
<p>A well-known <a href="http://www.rinikercommunications.ch" target="_blank">Swiss filmmaker</a> spoke about his portraits of people living on the margin of society &#8211; people in need, physically or mentally handicapped people, so-called &#8220;local idiots&#8221;. He tries to give them a voice and show the individual reality, which might deviate from social norms. He tries to &#8220;meet levels&#8221; and not to stand above the portrayed ones.</p>
<p>The last speaker was from a <a href="http://www.walker.ag/2008/walker_fullscreen.php?lang=gb" target="_blank">marketing agency</a>, he spoke about the problems of time and money in creating impact: You see about 2000 pictures a day, everybody wants to have your attention. He presented examples about what is a powerful image. He gave 9 theses, seemingly contradicting themselves:</p>
<p>The strongest image is positive &#8211; showing a video clip of positive emotions. The strongest image is negative &#8211; often used; is a symbol; is created in the head (he showed a text of an Indian campaign against killing female fetuses, just a text describing how you can kill the fetus and try 3 month later to get a boy&#8230;); can be just a phrase (an inspiring campaign of a <a href="http://en.wikipedia.org/wiki/Y%C5%ABbari,_Hokkaid%C5%8D" target="_blank">Japanese city</a> turning its destiny from a big coal mining town to a non-successful amusement park going bankrupt, and now to a <a href="http://www.coloribus.com/adsarchive/prints/yubari-city-tourism-city-of-love-314751/" target="_blank">city of love</a> where there is no divorce -recreating its destiny and attracting people from all over the country); is costly; is simple; is an experience (<a href="http://theinspirationroom.com/daily/2009/red-cross-hope-store/" target="_blank">a campaign of Red Cross Portugal selling hope in a shop</a>); and is a reality.</p>
<p>The strongest image factor is the idea. And this is true also for other inspiring activities. Inspiration comes through ideas, and this is the moving factor &#8211; not money or greatness. Master DK says: &#8220;Energy follows thought&#8221;. This is an applied form of it.</p>
<p><a href="../wp-content/uploads/2010/04/hall.jpg"><img title="hall" src="../wp-content/uploads/2010/04/hall.jpg" alt="" width="400" height="225" /></a><br />
The hall where the meeting took place. For me the red decoration was a symbol of the images crying for attention.</p>
<p><a href="http://blog.good-will.ch/wp-content/uploads/2010/04/kleecenter.jpg"><img class="alignnone size-full wp-image-2911" title="kleecenter" src="http://blog.good-will.ch/wp-content/uploads/2010/04/kleecenter.jpg" alt="" width="400" height="225" /></a><br />
The Klee museum: Moving lines of attention</p>
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		<title>Social Media Marketing &#8211; Keeping up a State of Excitement</title>
		<link>http://blog.good-will.ch/WordPress/2010/04/06/social-media-marketing-keeping-up-a-state-of-excitement/</link>
		<comments>http://blog.good-will.ch/WordPress/2010/04/06/social-media-marketing-keeping-up-a-state-of-excitement/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 19:35:10 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Social]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=2871</guid>
		<description><![CDATA[I was today at a Social Media Marketing conference in Zurich. Marketeers and web-consultants spoke about using social trends for your website with different tools, platforms and strategies, for increasing one&#8217;s presence in the communities. While most speakers gave very interesting presentations, others weren&#8217;t much relevant for me or seemed to give an exposure of [...]]]></description>
			<content:encoded><![CDATA[<p>I was today at a <a href="http://www.internet-briefing.ch/index.cfm?page=120181&amp;cfid=46433223&amp;cftoken=17994339" target="_blank">Social Media Marketing conference</a> in Zurich. Marketeers and web-consultants spoke about using social trends for your website with different tools, platforms and strategies, for increasing one&#8217;s presence in the communities. While most speakers gave very interesting presentations, others weren&#8217;t much relevant for me or seemed to give an exposure of the portfolio of their agency, spicing it with slogans. As usual you had to filter yourself to get the nuggets out of the sand.</p>
<p>I was much interested in the way the dialogue between business and users is being orchestrated and in understanding better the strategies and technologies. It was fascinating to see how the mechanics of human curiosity and gossiping are being used in this. Most relevant is to understand the users and what they want. This is often not so clear, and easily the gap causes miscommunication.</p>
<p>As expected at such a conference, <a href="http://twitter.com/#search?q=%23smmk" target="_blank">people were busily twittering </a>the whole time. There was a feeling in the room of keeping oneself in a state of excitement and continuous communication. The last speaker even highlighted this as a kind of telepathic inter-relationship between all participants. I thought I don&#8217;t want this kind of permanent interconnectedness. Inter-relationship is not just in talking, but, more so, in silence and in subtle linking through meditative work &#8211; this not particularly being the sphere of social media marketing.</p>
<p>So I didn&#8217;t join the conference with twittering or linking in, trying to keep the everyday information overkill with some inner filters at a distance. I had some talks and took some good inspirations back home. I now ask myself if I shall nevertheless do a step into the twitter-world after <a href="http://www.facebook.com/circleofgoodwill">some</a> <a href="http://www.facebook.com/SwissRedCross" target="_blank">steps</a> into Face-Booking. I saw interesting vistas, but time is scarce&#8230;</p>
<p><a href="http://blog.good-will.ch/wp-content/uploads/2010/04/smmk.jpg"><img class="alignnone size-full wp-image-2872" title="smmk" src="http://blog.good-will.ch/wp-content/uploads/2010/04/smmk.jpg" alt="" width="400" height="243" /></a><br />
One&#8217;s own website is just the top of an iceberg where the sphere of social media networks like facebook, twitter, flickr and the like offer fields for extension of the scope of influence.</p>
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		<title>Excuses&#8230;</title>
		<link>http://blog.good-will.ch/WordPress/2010/03/19/excuses/</link>
		<comments>http://blog.good-will.ch/WordPress/2010/03/19/excuses/#comments</comments>
		<pubDate>Fri, 19 Mar 2010 17:04:28 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>
		<category><![CDATA[Spiritual Life]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=2789</guid>
		<description><![CDATA[Yesterday evening when going home from the office I made a stop at the hairdresser&#8217;s shop to fix an appointment for a haircut. The young lady at the reception said if I had time and no preferences to who cuts my heair I could immediately get it done. I said, fine, and she started cutting. [...]]]></description>
			<content:encoded><![CDATA[<p>Yesterday evening when going home from the office I made a stop at the hairdresser&#8217;s shop to fix an appointment for a haircut. The young lady at the reception said if I had time and no preferences to who cuts my heair I could immediately get it done. I said, fine, and she started cutting.</p>
<p>At the end she asked me if everything was fine, and I remarked that the hair in front of my left ear was still a bit longer than on the right side. She hold her fingers on both sides, looked and said: &#8220;No, it&#8217;s o.k., with some the ears are not at the same height.&#8221; I looked a bit incredulously, smiled, paid and went home.</p>
<p>Looking into the mirror I saw that on the left side the hair was about 1.5 cm longer than on the right side. I thought, &#8220;Oh, now also my eyes start shifting, my whole head is getting into a transmutation.&#8221; I took the razor blade, cut away the hair on the left side and thus did a &#8220;surgery&#8221; to bring back the proportions of my poor head.</p>
<p>The story reminded me of my parents who used to tell me that when I was a little boy and had to clear up the toys spread on the floor, &#8220;Oh, I can&#8217;t do it, my arms are too short.&#8221;</p>
<p>Also in spirituality you come often across what we call &#8220;spiritual excuses&#8221;: You can&#8217;t do this or that because, and then comes an explanation in which you try to believe yourself: &#8220;It is my Aries moon which makes me so aggressive&#8221;. &#8220;The sun in Gemini gives me difficulties concentrating&#8230;&#8221;</p>
<p>My wife and I like playing with it, looking if the other is witty enough to look through the disguise of the excuse&#8230;</p>
<p><a href="http://blog.good-will.ch/wp-content/uploads/2010/03/leonardo.jpg"><img class="alignnone size-full wp-image-2791" title="leonardo" src="http://blog.good-will.ch/wp-content/uploads/2010/03/leonardo.jpg" alt="" width="400" height="204" /></a><br />
Man is very creative in inventing all kinds of excuses&#8230; (Drawing by Leonardo da Vinci)</p>
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		<title>&#8220;Good Will&#8221; on Facebook</title>
		<link>http://blog.good-will.ch/WordPress/2009/11/15/good-will-on-facebook/</link>
		<comments>http://blog.good-will.ch/WordPress/2009/11/15/good-will-on-facebook/#comments</comments>
		<pubDate>Sun, 15 Nov 2009 09:44:54 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=2541</guid>
		<description><![CDATA[At my office, I started 3 months ago some activities using new communication instruments. One of them is the use of Facebook for corporate communication, a social community website, the largest of the world, allowing to build-up groups of so-called &#8220;fans&#8221;.  It is fascinating to see the growth of the fans of the site, thus [...]]]></description>
			<content:encoded><![CDATA[<p>At my office, I started 3 months ago some activities using new communication instruments. One of them is the use of <a href="http://www.facebook.com/SwissRedCross" target="_blank">Facebook for corporate communication</a>, a social community website, the largest of the world, allowing to build-up groups of so-called &#8220;fans&#8221;.  It is fascinating to see the growth of the fans of the site, thus expanding the range of the communication target group.</p>
<p>I observed it with a critical interest, for I didn&#8217;t want to expand into trashy communication. I read a lot about the questionable sites of Facebook. I came to consider it a valuable instrument and pondered for a while upon using it as another communication channel for the Circle of Good Will. So profiting from the skills learned, I now set up two pages, <a href="http://www.facebook.com/pages/Circle-of-Good-Will/176966530138" target="_blank">one for the Circle of Good Will</a>, and one which will be communicated a bit later&#8230;</p>
<p>When done with discernment, Facebook is a real Aquarian instrument: very easy to operate, networking and &#8220;pervasive&#8221; &#8211; though it might take some time until the &#8220;dynamics&#8221; of this instrument will develop.</p>
<p><a href="http://www.facebook.com/pages/Circle-of-Good-Will/176966530138" target="_blank"><img class="alignnone size-full wp-image-2542" title="facebook" src="http://blog.good-will.ch/wp-content/uploads/2009/11/facebook.jpg" alt="facebook" width="400" height="369" /></a></p>
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		<title>Information for a Holistic Understanding</title>
		<link>http://blog.good-will.ch/WordPress/2009/09/06/information-for-a-holistic-understanding/</link>
		<comments>http://blog.good-will.ch/WordPress/2009/09/06/information-for-a-holistic-understanding/#comments</comments>
		<pubDate>Sun, 06 Sep 2009 19:41:09 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>
		<category><![CDATA[Nature and Man]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=2382</guid>
		<description><![CDATA[A friend send me the link to an interesting website (German/English), the Gaia Media Foundation, a non-profit organization in Basel, Switzerland: &#8220;We communicate information for a holistic and up to date understanding of our existence, and the potential of human consciousness. We equally respect the knowledge and the experience of ancient cultures, spiritual traditions, and [...]]]></description>
			<content:encoded><![CDATA[<p>A friend send me the link to an interesting website (German/English), the <a href="http://www.gaiamedia.org/index_eng.html" target="_blank">Gaia Media Foundation</a>, a   non-profit organization in Basel, Switzerland:</p>
<p>&#8220;We communicate information for a holistic and up to date understanding of our existence, and the potential of human consciousness. We equally respect the knowledge and the experience of ancient cultures, spiritual traditions, and of modern science, without committing ourself to a particular view or direction. We advocate the firm belief that the ability and desire to achieve transcendence is inherent in man, and that expanded states of consciousness shed light upon the knowledge of the laws of life, of nature, and the universe. An awareness corresponding to universal laws not only guarantees humanity the surviving, but also allows us a symbiotic and hedonistic existence on Gaia, our home planet.&#8221; (from the website)</p>
<p><img class="alignnone size-full wp-image-2383" title="siehlsee" src="http://blog.good-will.ch/wp-content/uploads/2009/09/siehlsee.JPG" alt="siehlsee" width="400" height="225" /><br />
Sunrise this morning at <a href="http://en.wikipedia.org/wiki/Sihlsee" target="_blank">Lake Sihl</a>, <a href="http://en.wikipedia.org/wiki/Einsiedeln,_Switzerland" target="_blank">Einsiedeln</a>, Switzerland</p>
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		<title>Video Links</title>
		<link>http://blog.good-will.ch/WordPress/2009/07/28/video-links/</link>
		<comments>http://blog.good-will.ch/WordPress/2009/07/28/video-links/#comments</comments>
		<pubDate>Tue, 28 Jul 2009 17:21:45 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=2313</guid>
		<description><![CDATA[Some time agou I posted a blognote on the Playing for Change series. A Belgian friend now sent me the link to another song of this inspiring session. And she added a link to an interesting video on the functioning of the right and left hemisphere of the brain, by Jill Bolte Taylor. Sculpture of [...]]]></description>
			<content:encoded><![CDATA[<p>Some time agou I posted a blognote on the <a href="http://blog.good-will.ch/WordPress/2009/04/04/playing-for-change-ode-to-joy-the-power-of-music/" target="_blank">Playing for Change</a> series. A Belgian friend now sent me the link to <a href="http://vimeo.com/3097281" target="_blank">another song of this inspiring session</a>. And she added a link to <a href="http://www.dailymotion.com/video/x8agq2_jill-bolte-taylor-soustitre-francai_tech" target="_blank">an interesting video on the functioning of the right and left hemisphere of the brain</a>, by Jill Bolte Taylor.</p>
<p><img class="alignnone size-full wp-image-2314" title="19" src="http://blog.good-will.ch/wp-content/uploads/2009/07/19.JPG" alt="19" width="400" height="691" /><br />
Sculpture of an angel by an African artist in the park of a castle near the Baltic Sea.</p>
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		<title>Diffusities and Subtle Changes</title>
		<link>http://blog.good-will.ch/WordPress/2009/07/17/diffusities-and-subtle-changes/</link>
		<comments>http://blog.good-will.ch/WordPress/2009/07/17/diffusities-and-subtle-changes/#comments</comments>
		<pubDate>Fri, 17 Jul 2009 12:43:24 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>
		<category><![CDATA[Experiences]]></category>
		<category><![CDATA[Good Will]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=2277</guid>
		<description><![CDATA[For over 6 months I was in a coaching group for project managers. It was a small group of 3 persons with a very experienced process consultant with whom I&#8217;m in contact since about 16 years. We had 6 sessions together and today was the last one. It was very fascinating for me to have [...]]]></description>
			<content:encoded><![CDATA[<p>For over 6 months I was in a coaching group for project managers. It was a small group of 3 persons with a very experienced process consultant with whom I&#8217;m in contact since about 16 years. We had 6 sessions together and today was the last one. It was very fascinating for me to have here a space for reflecting the dynamics of complex processes in our projects. The general experience is that situations who seem to be clear tend to do into some kind of diffusivity. Quickly the landscapes change, and situations or agreements which seem to have been clear are getting uncertain or silently enormities happen which you tend not to note at first hand: The commitment of team members changes, the external partners have another understanding than oneself, and though it seems that it has been clarified on paper and in contracts, the clarities tend to diffuse. The process consultant today gave us a paper with the sentence: &#8220;With the time every project starts living lies&#8221;. You must be very truthful, careful and attentive to see the subtle changes and, if necessary, to do the needed interventions.</p>
<p>The last weeks I had been writing poems (condensed thoughts) &#8211; in German &#8211; in the early morning hours about observations and experiences. One of them reminds me of this morning&#8217;s topic of the coaching group, so I translated it into English:</p>
<p>Where the path might lead me today?<br />
Questioning I stand at the threshold<br />
of a new morning.<br />
Every day opens, related to<br />
the previous one<br />
and embedded in old tracks,<br />
but there are always<br />
new wanderers waiting<br />
and even the seemingly old companions<br />
enter every day<br />
into a new landscape,<br />
where the sceneries keep on changing.<br />
Often a friend seems to hurry ahead<br />
or fall behind<br />
or take to another way<br />
and slips away, mostly unnoticed,<br />
but frequently also only a cloud<br />
or a bend hides the view<br />
and the closeness remains nevertheless.<br />
The community of<br />
those striving to the common goal<br />
gives protection and strength<br />
in dangerous times.<br />
For suddenly the way might lead<br />
through rough areas<br />
and besides it open abysses<br />
of incertitude, irritation or<br />
poisonous clouds of fear,<br />
or there is<br />
a fight against fatigue and<br />
weaknesses and<br />
threads to the body.<br />
It is good to have<br />
a skilful guide,<br />
whose leading hand<br />
gives strength and shows the direction<br />
and sees that the<br />
group of wanderers<br />
stays together and always<br />
keeps the eye on the<br />
star of the goal.</p>
<p><img class="alignnone size-full wp-image-2279" title="marzili" src="http://blog.good-will.ch/wp-content/uploads/2009/07/marzili.JPG" alt="marzili" width="400" height="308" /><br />
Marzili bridge, today at noon time in Berne, on the way home.</p>
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		<title>A Launch and Fighting with the Hydra of Mistakes</title>
		<link>http://blog.good-will.ch/WordPress/2008/12/16/a-launch-and-fighting-with-the-hydra-of-mistakes/</link>
		<comments>http://blog.good-will.ch/WordPress/2008/12/16/a-launch-and-fighting-with-the-hydra-of-mistakes/#comments</comments>
		<pubDate>Tue, 16 Dec 2008 20:27:20 +0000</pubDate>
		<dc:creator>Flowers on the Wayside</dc:creator>
				<category><![CDATA[Communication and Interacting]]></category>
		<category><![CDATA[Science and Technology]]></category>

		<guid isPermaLink="false">http://blog.good-will.ch/?p=1746</guid>
		<description><![CDATA[Yesterday I felt a great relief: At noon we had the launch of the new intranet of my office. We had been working for the launch for over one year &#8211; and the whole process took more than two years. (I had mentioned the project in a number of posts.) About 2 months ago we [...]]]></description>
			<content:encoded><![CDATA[<p>Yesterday I felt a great relief: At noon we had the launch of the new intranet of my office. We had been working for the launch for over one year &#8211; and the whole process took more than two years. (I had mentioned the project in a <a href="http://blog.good-will.ch/?s=intranet" target="_blank">number of posts</a>.)</p>
<p>About 2 months ago we saw that part of the project had to be taken out into another project: The document management, which shall replace the file explorer, turned out to be more complex than we had thought during the concept phase, so it will be developed in a second tranche of the project &#8211; again me as the project manager. We will start when I&#8217;m back from January&#8217;s holidays in India. It seems that this will again be a long project, we will start with a pilot.</p>
<p>Being the project manager I had a lot of trouble with instructing the team, finding and describing mistakes and cleaning the system. The last weeks we had been working on the migration of the content from the old intranet into the <a href="http://blog.good-will.ch/WordPress/2007/10/16/a-power-play/" target="_blank">new system</a>, and the team of our info-managers had done a good job, but &#8211; mostly out of ignorance &#8211; also created several &#8220;crises&#8221; by trying to adapt things in a &#8220;try and error&#8221;-way. I sometimes was reminded of Hercules fighting with the Hydra: Having cut off one head, two other heads appeared. The mistakes of the system didn&#8217;t seem to take an end.</p>
<p><img class="alignnone size-full wp-image-1749" title="hercules" src="http://blog.good-will.ch/wp-content/uploads/2008/12/hercules.jpg" alt="hercules" width="400" height="561" /><br />
Hercules fighting with the Hydra. Image of <a href="http://en.wikipedia.org/wiki/File:Antonio_Pollaiuolo_002.jpg" target="_blank">Antonio Pollaiuolo</a>, from Wikimedia Commons</p>
<p>And then the launch &#8211; the director giving congratulations, the head of the agency speaking about the pioneer work and me about the team-work and the surprises of the process -  happy faces all around.</p>
<p>An hour after the launch new problems popped up &#8211; no safeguarding possible with different pages, strange way of presentation of the news in one of the news aggregators. This morning some other questions popped up&#8230;. The last months my patience has been tested a lot &#8211; and quite some times I failed. It seems that my personal testing phase isn&#8217;t over yet.</p>
<p><img class="alignnone size-full wp-image-1748" title="sewingmachine" src="http://blog.good-will.ch/wp-content/uploads/2008/12/sewingmachine.jpg" alt="sewingmachine" width="400" height="302" /><br />
An old sewing machine &#8211; not so complex than a modern web collaboration technology, but also helping to stitch different matters together.</p>
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