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Process Intelligence.

The last weeks, even months, had been a time of deep inner and outer processes, where not much time was left for reflection in the blog. The work in my office brought some transitions: Last Tuesday I presented to the management board the final report of the introduction of the new intranet, after over two years of work, and at the same time the proposal for the next big step, a pilot project for the new document management system. There were some intense discussions in the board – but in the end I was given discharge for the first project and green light (and money) for the new pilot project…

There had been a lot of work beforehand, not only in preparing the papers for the presentation, but also setting things in a good way: Though the launch of the intranet had been already in December 08, there had been a number of technical troubles in March and April, and though there is quite a progress with the new Sharepoint-based system, some adaptation works are still causing some problems. When two weeks ago I had been talking things out with the head of the agency who had done the implementation of the system, I came to know: on that very day they had fired their project manager with whom I had had problems from the very beginning… Their new project manager is a very competent person from their management board. Two days ago I cleared all the open points with him to set a good basis for the future collaboration.

A second agency is involved, who are delivering a software for the document management system. In my office I had a number of talks to explain the questions facing us at to set up the new team. It is quite a complex matter and not so easy to “translate” the different aspects into a form which can be understood by the persons concerned.

In a way it is a very spiritual process: Weaving together all the different aspects of a complex matter, which will deeply affect the way of working of all collaborators in the house, is a very fascinating process. Many things are still hazy, but planning, meditating, asking questions, putting together the information from different sources and trying to construct the “final view” is building a way into the future. Never before I was left so much left to my own pre-decisions and laying down the structures, taking responsibility for the process. Others, the “decision makers” followed the prepared path, supporting the indicated direction. At the same time I feel that it is not “me” doing this weaving, but that there is an underlying “process intelligence” which has to be discovered and brought to manifestation. So from my viewpoing things sometimes take a sudden turn, but seen from the thread going through the “tissues”, a deeper sense is unveiling.


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